1. Identify and Target Prospective Customers: Research and reach out to potential clients to expand the customer base.
2. Build and Maintain Relationships: Foster long-term relationships with clients through regular follow-ups and excellent customer service.
3. Product/Service Presentation: Present, promote, and sell products or services to both new and existing customers.
4. Meet Sales Targets: Achieve sales quotas and performance targets set by the company.
5. Negotiate Deals: Negotiate terms of sale, pricing, and contracts with clients.
6. Market Research: Stay up-to-date with market trends, competitor products, and customer needs.
7. Prepare Reports: Track sales performance and prepare reports on activities, pipelines, and prospects.
8. Customer Support: Handle customer queries, issues, and follow-ups to ensure client satisfaction.
9. Collaboration: Work with the marketing and product development teams to ensure product offerings meet customer demands.
Strong communication, negotiation, and interpersonal skills.
3. Ability to build productive professional relationships.
4. Self-motivated with a results-driven approach.
5. Knowledge of CRM software and sales processes is a plus.
6. Bachelor’s degree in business, marketing, or related field preferred.
7. Language - Hindi, Tamil, Telugu, Malayalam and English .
Skills Required:
• Excellent communication and presentation skills
• Strong negotiation and persuasion abilities
• Time management and organizational skills
• Proficiency in MS Office
We are seeking a dynamic and motivated Sales Associate to join our team. The ideal candidate will be responsible for selling products/services, building customer relationships, and providing exceptional customer service. This is a purely sales-focused role, requiring someone who is results-driven and passionate about closing deals.
Key Responsibilities:
1. Sales Generation: Proactively approach customers, engage in product presentations, and encourage purchases to meet or exceed daily sales targets.
2. Customer Engagement: Greet and assist customers, provide product information, and answer any questions to ensure a positive shopping experience.
3. Product Knowledge: Stay informed about the features, benefits, and uses of all products or services being sold to effectively pitch them to customers.
4. Cross-Selling and Up-Selling: Identify opportunities to recommend additional products or services to customers.
5. Transaction Handling: Process sales transactions accurately and efficiently, handling payments and maintaining proper records.
6. Customer Relationship Building: Develop and maintain long-term customer relationships to encourage repeat business.
7. Inventory Management: Assist with restocking, organizing, and maintaining product displays to ensure a visually appealing sales environment.
8. Sales Reporting: Maintain records of sales activities and provide feedback to the sales manager on customer trends or product preferences.
9. Handle Customer Complaints: Address any customer issues or concerns in a timely and professional manner, ensuring customer satisfaction.