JOB HIGHLIGHTS

Customer support Executive 

JOB SKILLS

Communication 

JOB DESCRIPTION

• Conduct outbound calls to potential customers, introduce our digital products or services, and persuade them to make a purchase.

• Achieve daily, weekly, and monthly sales targets as set by the organization.

• Build rapport with customers, address their queries or concerns, and provide relevant information about our products or services.

• Maintain accurate records of sales interactions, including customer details and sales outcomes, in the CRM system.

• Continuously update product knowledge and sales techniques through training sessions and self-learning.

• Collaborate with team members and sales managers to optimize sales strategies and processes.

• Adhere to company policies, procedures, and compliance standards during sales interactions.

• Provide feedback to the management team regarding customer preferences, market trends, and opportunities for improvement.